Shipping policy
Last updated: May 3, 2026
📜 DGESTEA – POLICIES
🚚 Shipping
Orders are processed within 1–3 business days.
Delivery takes 10–15 business days.
A tracking number will be sent via email once your order ships.
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❌ Cancellation
Orders can be canceled within 12 hours of purchase.
After this time, cancellations are no longer possible.
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🔄 Refund & Returns
Due to hygiene reasons, we do not accept returns on opened products.
We offer a replacement or refund if:
* The product arrives damaged
* You receive the wrong item
Please contact us within 48 hours of delivery with photo proof.
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⏳ Delays
If your order is delayed beyond 20 business days, please contact us for assistance.
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⚠️ Disclaimer
Dgestea products are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary.
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Contact:
📧 contact@dgestea.com